Frequently Asked Questions
Everything you need to know about shopping with Gorman
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return an item?
You can return full-priced items within 30 days of purchase for a refund or exchange. Items must be in original condition with tags attached. Please note that final sale items are not eligible for return.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as Gorman silhouettes often vary from oversized to tailored fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services including Afterpay and Klarna.
Are Gorman products sustainably made?
We are committed to ethical sourcing and use a variety of sustainable fabrics such as organic cotton, recycled polyester, and Tencel. You can find specific material details on each product's description page.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly by our warehouse. Please contact our customer service team immediately; if the order hasn't been dispatched, we will do our best to assist with changes.